Love them or loathe them, New Year’s resolutions can be a good way of pinpointing our intentions for the year ahead. Resolutions help to focus our minds on the things that are important to us and, if done right, they are powerful, even life changing. However, rather than a list of rigid promises along the … Read more
If you thought that everything you needed to know about etiquette was contained within your grandmother’s dusty old volume of Debrett’s, it is time to think again. The advent of modern technology, social media and instant communication has brought a new set of rules on how we conduct ourselves in a digital world. ‘Netiquette’ is … Read more
How you present yourself in corporate situations and how effectively you communicate with clients and colleagues is fundamental to your professional success. Research by Harvard University, The Carnegie Foundation and the Stanford Research Institute has consistently shown that more than 85% of job success is based on so-called “soft skills”. However, many of today’s graduates … Read more
Earlier this year a Chinese senior analyst who had been working in the US but had recently moved to London came to The British School of Etiquette for an introductory course in British business etiquette, following it up with a dining course. She says Americans are “rather free and casual” compared to the British and … Read more
